Quality work/learning environments

Improving Patient Care by Improving Nurses' Work Environment

RN Work Project Study reveals that physical environment, workgroup cohesion play significant roles in nurses' ratings of quality of patient care.

Teamwork and Collaborative Decision-Making Crucial to Health Care of the Future

New Charting Nursing's Future brief focuses on implementing the IOM Future of Nursing report's recommendations on interprofessional collaboration.

Conflict in the Workplace

Conflict is an inevitable part of your professional life. This multi-part series will explore the roots of conflict and suggest methods for effectively managing difficult situations.

Part 1: Nursing Strategies: Understanding the Sources and Costs of Conflict

Part 2: Nursing Strategies: Common Tactics for Managing Conflict

Social Media in Healthcare for Quality Improvement

The Change Foundation joined forces with the Health Strategy Innovation Cell in this project, "Using Online Patient Dialogue to Drive Healthcare Improvement". The project developed and tested emerging best practice guidelines for healthcare organizations on the use of open-access profiles and public pages on Social Media such as Twitter, Facebook and blogs to improve patient care, enhance quality improvement (QI) and patient-centred care. We produced this e-toolkit to share lessons learned about the potential and limitations of social media to improve healthcare quality.

How to create an attractive and supportive working environment for health professionals

Policy issue and context: poor work environments compromise healthworkforce
supply and quality of care 

Healthy Work Environments Best Practice Guidelines

In 2005, RNAO, with funding from the Ontario Ministry of Health and Long-term Care, launched a four year research project aimed at evaluating the implementation and uptake of its six foundational Healthy Work Environments Best Practice Guidelines (HWE BPG) in nine healthcare settings in Ontario. This report is the summary of findings stemming from that pilot evaluation. The six foundational HWE BPG implemented were: Collaborative Practice Among Nursing Teams; Developing and Sustaining Effective Staffing and Workload Practices; Professionalism in Nursing; Developing and Sustaining Nursing Leadership; Embracing Cultural Diversity in Health Care: Developing Cultural Competence; Professionalism in Nursing; and Workplace Health, Safety and Well-being of the Nurse.

Transforming Canadian Health Care Through Consumer Engagement: The Key to Quality & System Innovation

The purpose of this white paper is to examine promising opportunities for innovation in Canada’s health care system. This report examines opportunities to improve the system’s sustainability in the midst of an immense and burgeoning market for healthcare products, systems and solutions. This report aims to de-compartmentalize many of the policy and programmatic tools and elements of the Canadian health landscape while demonstrating how unification of efforts across health stakeholder communities can transform Canada’s health care system into an entity that achieves productivity, innovation and sustainability.

Building Healthy and Sustainable Health Care Organizations

Author(s): Graham Lowe
Published By: Qmentum Quarterly (Accreditation Canada)

This article outlines how health care employers can be leaders in creating healthy, humanly sustainable organizations. Doing so will benefit patients, employees and physicians, and society.
 

Using Workforce Practices to Drive Quality Improvement: A Guide for Hospitals

There is ample evidence indicating the need to improve health care quality. Health care organizations have been investing significant resources to implement systems and processes to improve care quality, but must pursue these efforts strategically in order to maximize their effectiveness within an environment of growing resource constraints.

Developing Yourself, Managing Others and Feeling Great at Work

The Workplace Health Research Laboratory (WHRL) at Brock University gathers, analyzes, reports and interprets the information that HR professionals and senior management need to build productive and engaged workforces.

This is a presentation to the 2008 Ontario University Registrar's Association Annual Conference.

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