Map, Measure & Improve: 3 Types of Flowcharts for Process Mapping

Trying to map the flow of your process before improving it? Here's a primer on the 3 different kinds of flowcharts you can use. Includes step by step instructions on creating Top-Down, Deployment and Detailed flowcharts.

A flowchart is an outline or schematic drawing of the process your team is trying to measure or improve. It can also be a picture of an ideal process that you would like to use. Process mapping with flowcharts can help people:

  • Agree on the steps of a process and the order in which they occur
  • See some of the duplicated effort and other non-value-added steps that might be lurking in a process
  • Clarify working relationships between people and organizations
  • Target specific steps in the process for improvement.

Process mapping is especially useful in the measure and analyze phases of Lean Six Sigma methodology. There are several kinds of flowcharts. In this article we will look at Top-down flowcharts, Deployment flowcharts, and detailed flowcharts.
 

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